If you have any questions, please reach out to us at firstname.lastname@example.org
What We Ask For & Why
At some point during every trip, we will ask our guests to provide some basic information (such as your name, phone number and credit card number and expiration date) so that we can identify you, follow up with you and process your purchase. We may also require your gender and age for identification purposes. However, we may need more information than is required for a standard travel booking in our efforts to provide world-class service based on your individual preferences. Some of those areas include:
We understand that many people prefer or are required to follow certain diets. We try to accommodate these choices and needs whenever possible. To accomplish this, your dietary preferences must be recorded in your booking. This information is then transferred to your Trip Leaders, who will in turn contact the various restaurants and hotels to ensure that your requirements can be met.
Physical and Health Details
We need to obtain information about your age, gender, height and general health so that we can provide you with the appropriate equipment and ensure your personal health and safety.
Flight and Passport Information
We request your flight information in order to provide you with any necessary airport pick-up or drop-off services and/or to ensure that you will have adequate time to get to the airport for your flights home. For some trips, we request passport information because it is required by our local service providers (e.g. a hotel or a ship) or to facilitate your further transportation while on a trip.
We constantly seek to improve our website and the online services we offer. As part of these efforts, we collect and analyze certain information about visitors to our website. This data includes (but is not limited to) domain and/or web browser information. We may track which website you visited before arriving at our site and the website you link to when you leave www.iconicadventures.com We may also keep a record of which pages you visit on our site and how long you spend on each page.
Our Promise to You
We understand the importance of privacy. We treat our guests as part of our family and carefully protect all the information they have entrusted to us. The information we request from you will enable us to provide you with the highest levels of personal service on every trip that Iconic designs. We will not disclose any personal information to any external company or person, except as described above, without a guest’s informed consent unless we are required by law to do so. With the growth of electronic media, we recognize that it is necessary to take further steps to protect the privacy of the individual. We maintain the security and confidentiality of the information disclosed by our guests according to the strictest standards. We are continually looking for additional ways to ensure that the personal information we hold is secure and used in a responsible and respectful manner. As such, we ensure that the personal information entrusted to us is secure and will not be used for purposes other than what we require to deliver the service our guests deserve and expect.
Your Right to Review Your Information
All Iconic guests and partners are entitled to examine the information we keep regarding them, subject to any restrictions required by law, and may request rectification of inaccurate or incomplete information.